Privacy Policy

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to CIRCUTEK and the terms “Visitor” ”User” refer to the users.

This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both “online” (website operated by us such as www.circutek.com, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our “online” and “offline” activities, in relation to facilitation of

  1. Computer repair and maintenance (As per the Annual Maintenance & Annual Service Contract Agreements or on a Per Call Basis)
  2. Sale of Computers, Printers and all computer Peripherals, Spares and related items
  3. Rental of Computers and Printers

Related activities are collectively referenced as the “Services”. 

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions. If you have questions about this Privacy Policy, please contact us through email address provided on our website.

  1. DEFINITIONS

Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have the meaning as provided hereunder:

  • “Device” shall mean computer, mobile or other device used to access the Services.
  • “Device Identifier” shall mean IP address or other unique identifier for the Device.
  • “Mobile Device Information” shall have the meaning assigned to the term in paragraph 2(d)(ii) hereto.
  • “Protected Information” shall mean such categories of information that could reasonably be used to identify you personally, including your name, e-mail address, mobile number and some sensitive personal information (if and only when required).
  • “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.

WHAT INFORMATION DO WE COLLECT?

INFORMATION YOU PROVIDE TO US

We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, specific service request forms or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for lawful/ valid purpose connected with our Services and necessary to be collected by us for such purpose. The current data fields that might be requested for are:

  • Email
  • Password
  • User Name
  • Company Name
  • Address
  • Mobile phone Number
  • PIN Code

Note: From time to time, if and when required, we may also request for your medical records or other such information that are essential for our services.

INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES

  • In addition to any Protected Information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier.
  • Usage Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device.If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy.

USE OF INFORMATION COLLECTED

  • Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services.
  • We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. If you do not wish to receive them, you have the option to deactivate your account.
  • In addition, we may use your Protected Information or Usage Information that we collect about you: (1) to provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us; (2) to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies; (3) for internal business purposes; (4) for inclusion in our data analytics; and (5) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES

We do not sell, share, rent or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Following are the situations when information may be shared for administrative and legal reasons. We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Protected Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as we reasonably determine isnecessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online Service or other policies applicable to any online Service, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, our Services or any third party; (iv) to protect the safety of the public for any reason;(v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to preventor stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT

  • You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Protected Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting usthrough email address mentioned on our website or Mobile Application. We will make goodfaith efforts to make requested changes in our then active databases as soon as reasonably practicable.
  • You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your useraccount and changing your communication preferences.
  • If upon modifying or changing the information earlier provided to Us, we find it difficult to permit access to our Services to you due to insufficiency/ inaccuracy of the information, we may, in our sole discretion terminate your access to the Services by providing you a written notice to this effect on your registered email id.

SECURITY

The Protected Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices. However, as effective as technology is, no security system is impenetrable. We cannot guaranteethe security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

GRIEVANCE OFFICER

We hereby appoint a grievance officer for the purposes of the rulesdrafted under the Information Technology Act, 2000, who may be contacted at Mr. Sheldon Manuel (Mobile no:+91 98450 26509 & Email: [email protected] respect of this privacy policy or usage of your Protected Information or other data to the grievance officer.

CHANGES TO THE PRIVACY POLICY

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective.We encourage you to periodically review this page for the latest information on our privacy practices.